FREQUENTLY ASKED QUESTIONS
To track your order, log in to your account on our site and consult the "My orders" section.
Here you'll find up-to-date tracking information.
If you have not opted to create an account, please refer to the order confirmation e-mail you received when placing your order.
Should you require any further assistance, please do not hesitate to contact our customer service department.
Orders are usually processed within 24-48 hours.
Standard delivery takes between 5 and 10 working days.
For faster delivery options, please visit our delivery page or contact our customer service department.
If your order has not arrived within the estimated time, please check the delivery tracking.
If you encounter any difficulties, please contact our customer service department immediately with your order number for prompt assistance.
You may return an item within 14 days of receipt.
Items must be unworn, with tags intact.
To initiate a return, visit our'Shipping & Returns' page for detailed instructions or contact our customer service department for assistance.